The way IT should be
First the bad news; there is no single best customer relationship management (CRM) system. Different organisations have different needs. The right tool depends on numerous factors, including: What information you want to track Complexity of your sales process (In the case of Google Apps) Importance of the Gmail web interface in your workflow That said… Basic CRM [...]
The May 2012 Boxless newsletter is out now. Check it out to find out everything you need to know about Google Drive, and whether it’s right for your business. (Image by Glaak.)
Google+ has received a lot of press about its usefulness (or lack thereof) as a consumer social network. But what about it’s suitability for internal business collaboration?
I’m amazed that so many people don’t know about Gmail for Business. Or at least, the number of people who believe that using it requires them to have [yourname]@gmail.com as their email address. The thing is, Google Apps for Business (the enterprise version of Gmail and Google’s other products) has been around for almost as [...]
If you use Google Apps for Business, you can now sync your tasks between Outlook and Google Apps. (And, if you also use a BlackBerry, there are a couple of options for accessing those tasks on your mobile device.)
Previously, I talked about what Google Cloud Connect is, and whether it’s useful. Now I want to explain how to actually use it. Setting up Google Cloud Connect Download and install the new version of Google Cloud Connect. When you open Microsoft Word (or Excel or PowerPoint), the Google Cloud Connect bar should be visible below [...]
What is Google Cloud Connect? I’m a big Google Apps and Microsoft Office user. So I was very excited when, in February 2011, Google released Cloud Connect for Microsoft Office. The aim of Cloud Connect is to enable you to edit Word, Excel and PowerPoint files using the full featured Microsoft Office tools you’re so [...]
Since its launch in 2006, Google has offered a free version of Google Apps to organisations of up to 50 users. That’s about to change. Fewer Users From 10 May the free version will be limited to just 10 users. Google chose to deliver the news in the middle of a blog post ostensibly about making Google [...]
I’ll state my bias upfront: There’s no question that I’m a Google fanboy. However, as a longtime Microsoft user – yes, god forbid, I’m even still a PC guy – I like to keep abreast of what they’re up to. A bit of history When Google launched Gmail in 2004 I was smitten. I bored [...]
Are you wary of using web-based systems for your business? If so, you’re not alone. What if the vendor goes out of business? What if their servers get hacked? What if they steal my data? These are important questions. (They are also ironic questions if you are a Facebook user and share all your personal [...]